GENO Steps Privacy Policy

1. Summary

This Privacy Policy explains how GENO Wellness Ltd. handles information when you use the GENO Steps Android app.

• GENO Steps uses the activity data needed to show progress, streaks and competition leaderboards.
• GENO does not sell step, health or location data.
• You can control Health Connect permissions and request account deletion.

2. Information GENO Steps Collects

You may provide your name, email address, country, display name, daily step goal, profile photo and optional profile details. The app also receives the device and app information needed for reliable syncing, security, diagnostics and notifications.

With your permission, GENO Steps reads these Android Health Connect categories:

• Daily step counts
• Distance walked or run
• Active calories burned

GENO Steps does not request heart rate, sleep, weight or other Health Connect categories. It does not collect precise GPS location, contacts, calendar, SMS, call logs or files outside the profile image you select.

3. How Activity Data Is Used

Activity data is used to show daily progress, calculate streaks, create summaries and contribute to challenges that you join. It is not used for advertising, credit, insurance, employment or housing decisions.

When you join a competition, other participants in that competition can see your display name, profile photo, daily step total and rank. They cannot see your email address or private profile details.

4. Sharing

GENO does not sell personal or Health Connect information. Data may be disclosed only when required by a valid legal order or during a corporate reorganization that remains subject to the same privacy commitments.

5. Security

GENO uses encryption in transit and at rest, one-way password hashing, restricted system access and security review. Responsible security disclosures can be sent to security@genoessence.com.

6. Retention and Deletion

Profile information is retained while your account is active. Raw activity samples are kept only for a limited period, while daily totals may remain so the app can show your history. Diagnostic records and backups are removed on rolling schedules.

Use Settings > Security & Privacy in GENO Steps or visit Delete Your Account to begin deletion.

7. Permissions and Notifications

Health Connect and notification access depend on your consent. You can withdraw these permissions in Android settings. Removing Health Connect permission stops new activity data from being read but does not automatically delete information already stored.

8. Cross-Border Processing

Some service providers may process data outside Kenya or Tanzania. GENO applies contractual, technical and organizational safeguards required by applicable data protection law.

9. Your Rights

You may request access, correction, export, restriction or deletion of your personal information. Tanzanian users have rights under the Personal Data Protection Act, 2022. Send requests to privacy@genoessence.com.

10. Children

GENO Steps is not directed at children under 13. People under 18 in East African jurisdictions may use the app only with appropriate parent or guardian consent where required by law.

11. Tracking

GENO Steps does not use third-party advertising SDKs, behavioural tracking pixels or session recording tools.

12. Policy Changes and Contact

Material changes will be communicated in the app or by email. Contact privacy@genoessence.com for privacy requests, security@genoessence.com for security disclosures and hello@genoessence.com for general support.